Frequently Asked Questions

Listed below are questions that are commonly asked regarding Seminole County Public Schools' (SCPS) KidZone & Beyond/K-Zone Program. We encourage you to review these FAQs to see if they can answer some questions you may be having yourself.

How do I register?

Please refer to this link to go to our online registration and payment portal.

When are my payments due?

All payments are due no later than Friday at 11:59 PM prior to the next service week.

What are my options for making a payment?

Tuition payments must be made online through AutoPay using a linked credit or debit card via MySchoolBucks.
In emergency situations only, payment by money order may be accepted. Money orders made payable to Seminole County Public Schools must be submitted in person at our central office, located at 1101 South Bay Ave, Sanford, FL 32771, prior to the week of service.

*Please note that if you encounter an error when using the MySchoolBucks App, it is recommended that you use the online web browser to make your reoccurring payments and avoid a late fee.

How do I sign up for Auto Pay?

1. Log into your www.MySchoolBucks.com account.
2. Navigate to the pending invoice(s) you are looking to pay.
3. Click Show Payment Plan.
4. Click Payment Options.
5. Select the Pay in Full and subscribe radio button. Click Add to Cart.
6. Repeat steps 3-5 for any remaining invoices.
7. Click View Cart/Check Out.
8. Complete checkout process

Do I need to re-register for AutoPay?

Yes. AutoPay does not roll over from year to year or program to program. Also, please keep in mind that if your autopay deduction is declined for any reason, you will need to re-register when there is an active, unpaid invoice available to you. If you need assistance with AutoPay setup, please contact MySchoolBucks Help Desk at 855-832-5226, Monday through Friday, from 7:00 AM to 7:00 PM.

Do I need to register my student each year for KidZone & Beyond?

Yes. Registrations do NOT roll over from year to year.

What if my child has medical needs?

Please list all medical needs on your child(s) online registration. If your child requires medication at the end of the school day, the Clinic Assistant will administer medication prior to sending the child to KidZone and Beyond. Be sure that your child's teacher, the clinic assistant and the Site Coordinator are aware of your child's needs. If your child requires medication that is only secured in the school Clinic, the Site Coordinator does not have access to this location.

What if I need my child's account suspended?

If you are in need of your KidZone & Beyond account suspended, contact the site coordinator at your child(s) school by phone or email with the start and end date of the suspension.

What are the program hours?

Before School Care begins at 7:00 AM. For the safety of all students, children may not be dropped off prior to 7:00 AM.After School Care is available until 6:00 PM. Parents/guardians are required to enter the cafeteria and sign their child out at dismissal.

What is the cost for my child to participate?

There is a non-refundable and non-transferable $25.00 registration fee, which includes school insurance. This coverage insures each child for before, during, and after school hours. Please see our programs page for more information on rates.

Will my child be placed on the class list or a waitlist?

Students will be placed on a waitlist only when the program has reached full capacity at their school location. As space becomes available, families will be contacted on a first-come, first-served basis, based on the date and time the initial application was submitted. Placement on the waitlist does not guarantee enrollment. Families will be contacted when space becomes available and their student is eligible for placement.

Who can pick my child up from school?

For the safety of our students, children will only be released to individuals listed as authorized pick-up persons on the student’s KidZone & Beyond registration. If you need to add or remove an authorized pick-up person, please log in to MSB Activities and update your child’s registration information. Please ensure your authorized pick-up information is accurate and kept up to date throughout the school year.

Can my VPK student attend KidZone? What is the age requirement?

Parents/guardians can register and pay online by visiting our KidZone & Beyond Registration Page.

For Pre-K participation, students mustbe 4 years old on or before September 1 of the current school year and be fully potty-trained. There are no exceptions to these eligibility requirements.

What is the adult to child ratio?

KidZone & Beyond operates at a ratio of 1 child-care provider for every 25 students (1:25).

How do I switch KidZone sites if I move and the school year has already started?

If your child is currently enrolled in a KidZone & Beyond program and will be transferring to another school, please email the KidZone & Beyond Central Office at kidzone@scps.us. In your email, please include your child’s first and last name, the school they are transferring from, their last day at the current school, the school they are transferring to, and their first day at the new school. This information will be used to assist with transferring your child’s KidZone & Beyond registration to the new school location.

How do I obtain a copy of my payment history for Tax purposes?

Please follow the instructions below to obtain your tax information.

Tax ID: 59-6000855 

Log into MySchoolBucks and follow the steps below: 

1. Click “School Store” in the upper right-hand corner of the site. 
2. Click "Scheduled Payments."
3. Click “Recent Payments.” 
4. Click the “Download” button.  
5. Select “Previous Calendar Year."
6. Click “Export.”

Please Note: If your downloaded report shows a total of $0.00, click “Enable Editing” at the top of the document. Once editing is enabled, the correct totals should appear.

If you need further asistance obtaining tax information from previous years, please contact MySchoolBucks at (855) 832-5226, Monday through Friday, from 7:00 AM to 7:00 PM, or visit the MySchoolBucks website for help.